Psych et al

1. Definitions & key terms 

For this Privacy Policy: 

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• Cookie: small amount of data generated by the website and saved by your browser. It is used to recognise your browser, provide analytics, and remember information about you such as your language preference or login information. 

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• Company: when this policy mentions " Company," "we," "us," or "our," it refers to Psych et al who are responsible for your information under this Privacy Policy. 

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• Country: where Psych et al or the owners/ founders of Psych et al are based, in this case, is India and the United Arab Emirates. 

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• Customer: refers to the company, organisation or individual who signs up to use the Psych et al Service to manage the relationships with your consumers or service users. 

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• Device: any internet-connected device, such as a phone, tablet, computer or any other device that can be used to access and use the services provided by Psych et al. 

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• IP address: an Internet Protocol (IP) address is assigned to each and every device that connects to the internet. Typically, these numbers are assigned in geographic blocks. An IP address is frequently used to determine the location from which a device connects to the Internet.

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• Personnel: individuals employed by Psych et al. or under contract to perform a service on behalf of one of the parties are referred to as personnel.
   

• Personal Data: any information that allows a natural person to be identified or identifiable, directly, indirectly or in connection with other information including a personal identification number.

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• Service: refers to Psych et al's service as described in relative terms (if available) and on this platform. 

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• Third-Party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. 

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• Website: refers to the Psych et al website, which can be accessed via this URL: https://www.psychetal.com/

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• You: a person or entity who has registered to use the Services with Psych et al. 

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​2. What information do we gather?

When you visit our service to register, subscribe to our newsletter, respond to a survey or fill out a form,  we collect information from you.  

• Name/ Username 

• Email Address

 

3. How do we make use of the data we collect? 

We may use any information we collect from you in one of the following ways:

• To customise your experience (your information helps us to better respond to your individual needs)

• To enhance our service (based on the information and feedback we receive from you, we constantly strive to improve our service offerings)

• To enhance customer service (your information allows us to respond to your customer service requests and support requests more effectively)

• To run a contest, promotion, survey or other website feature

• To send out periodic emails

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4. When do we use third parties customer information?

When you contact us, we receive some information from third parties. When you submit your email address to us to express interest in becoming our customer, for example, we receive information from a   third party that provides automated fraud detection services to us. We also occasionally collect information that is made publicly available on social media websites. You can change your privacy settings on social media websites to control how much of your information is made public.

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 5. Do we disclose the information we gather to third parties? 

 We may share personal and non-personal information we collect with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you. We may also share it with current and prospective affiliated companies and business partners, and if we are involved in a merger, asset sale, or other business reorganisation, we may share or transfer your personal and non-personal information to our successors-in-interest.

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We may use trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and service, database storage and management, e-mail management, storage marketing and customer service. We will most likely share your personal information, as well as some non-personal information, with these third parties in order for them to perform these services for us and you.

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We may share portions of our log file data, including IP addresses, with third parties such as web analytics partners, application developers, and ad networks for analytics purposes. If your IP address is shared, it may be used to estimate your general location as well as other technographics such as connection speed, whether you visited the service in a shared location and the type of device you used to access the service. They may collect information about our advertising and what you see on the service and then provide auditing, research, and reporting services to us and our advertisers.

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We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we believe necessary or appropriate in order to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable laws.

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6. When & where do customers & end-users provide information?

We will collect any personal information you provide to us. As previously stated, we may also receive personal information about you from third parties.

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7. How Will We Make Use of Your Email Address?

You agree to receive emails from us by submitting your email address on this website. You can unsubscribe from any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the email. We only send emails to people who have given us permission to contact them directly or through a third party. We do not send unsolicited commercial emails because we despise spam just like you.

 

By submitting your email address, you also agree to let us use it for customer audience targeting on sites like Facebook, where we display custom advertising to people who have opted in to receive communications from us. Please keep in mind that you can unsubscribe from receiving future emails at any time by following the instructions at the bottom of each email.

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8. Is it possible that my information will be transferred to other countries? 

We are based in India and the United Arab Emirates. Information collected through our website, direct interactions with you or use of our help services may be transferred from time to time to our offices or personnel, or third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have general laws governing the use and transfer of such data. By using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information to the fullest extent permitted by applicable law.

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9. Is the information gathered by our service secure?

Wix.com serves as the host platform for our blog. Wix.com provides us with an online platform for presenting our intellectual work to you. Wix.com's data storage, databases, and general Wix.com applications may store your data. They keep your information on secure servers behind a firewall. However, neither people nor security systems, including encryption systems, are impenetrable. People can also commit intentional crimes, make mistakes, or fail to follow policies. As a result, while we make reasonable efforts to safeguard your personal information, we cannot guarantee its complete security. If applicable law imposes a non-disclaimable duty to protect your personal information, you agree that the standards used to measure our compliance with that duty will be intentional misconduct.

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10. Can I change or update my information? 

Your ability to request updates or corrections to the information we collect is determined by your relationship with us. Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You can contact us in order to

(1) update or correct your personally identifiable information

(2) change your preferences regarding communications and other information you receive from us, or

(3) delete the personally identifiable information maintained about you on our systems (subject to the following paragraph), by cancelling your account.

 

Such updates, corrections, changes, and deletions will have no effect on other information we keep or information we have provided to third parties in accordance with this Privacy Policy prior to such update, correction, change, or deletion. We may take reasonable steps (such as requesting a unique password) to verify your identity before granting you profile access or making corrections to protect your privacy and security. You are solely responsible for keeping your unique password and account information secure at all times. You should be aware that it is technologically impossible to delete every record of the information you provided to us from our system.

 

Since we must back up our systems to protect information from accidental loss, a copy of your information may exist in a non-erasable form that we will find difficult or impossible to locate. All personal information stored in databases we actively use and other easily searchable media will be updated, corrected, changed, or deleted as soon as and to the extent reasonably and technically practicable after receiving your request. If you are an end-user and would like to update, delete, or receive any information we have on file for you, please contact the organisation from which you are a customer.

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11. Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger, or other transfer of all or substantially all of the assets of us or any of our Corporate Affiliates (as defined herein), or that portion of us or any of our Corporate Affiliates to which the Service relates, or if we discontinue our business or file or have filed a petition in bankruptcy, reorganisation, or similar proceeding, provided that the third party agrees to abide by the terms of this Privacy Policy.

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12. Affiliates 

We may disclose information about you (including personal information) to our Corporate Affiliates. For the purposes of this Privacy Policy, a "Corporate Affiliate" is any person or entity that controls, is controlled by, or is under common control with us, whether through ownership or otherwise. Any information about you that we provide to our Corporate Affiliates will be treated in accordance with the terms of this Privacy Policy by those Corporate Affiliates.

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13. How Long Do We Keep Your Data? 

We keep your information as long as we need it to provide you with services and to fulfil the purposes outlined in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and no longer need to keep it to comply with our legal or regulatory obligations, we will either delete it from our systems or depersonalise it so that we cannot identify you.

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14. How Do We Safeguard Your Data?

When you enter, submit, or access your personal information, we employ a variety of security measures to ensure the safety of your personal information. We provide access to a secure server. However, we cannot ensure or warrant the absolute security of any information you transmit to us, nor can we guarantee that your information on the Service will not be accessed, disclosed, altered, or destroyed as a result of a breach of any of our physical, technical, or managerial safeguards.

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15. Governing Law 

This Agreement and your use of our service will be governed by the laws of India and the United Arab Emirates, excluding their conflict of law rules. Other local, state, national, or international laws may apply to your use of our service.

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16. Your Consent 

You agree to this Privacy Policy by using our service, signing up for our newsletter, or registering an account.

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17. Other Websites' Links

This Privacy Policy only applies to our Website. We may include links to websites that are not operated or controlled by Us. We are not responsible for the content, accuracy, or opinions expressed on such websites, and we do not investigate, monitor, or check such websites for accuracy or completeness. Please keep in mind that when you use a link from the Services to another website, our Privacy Policy no longer applies. Your browsing and interaction on any other website, including those linked to from our platform, is subject to the rules and policies of that website. These third parties may collect information about you using their own cookies or other methods.

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18. Cookies 

We use "Cookies" to monitor which parts of our website you have visited. A cookie is a small piece of data that your web browser saves on your computer or mobile device. Cookies are used to personalise the content you see on our website. Cookies can be disabled in the majority of web browsers. However, if you disable Cookies, you may be unable to use certain features of our website correctly or at all. Cookies do not contain any personally identifiable information.

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19. Children's Privacy

We collect information from children under the age of 13 in order to improve our services. Please contact us if you are a parent or guardian and you are aware that your child has provided us with Personal Data without your permission. If we discover that we have collected Personal Data from anyone under the age of 13 without parental consent, we will take steps to remove that information from our servers.

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20. Privacy Policy Changes & Updates 

Psych et al reserve the right to change this privacy policy at any time, so kindly review it frequently. Changes and clarifications will take effect as soon as they are posted on the website.  If we make significant changes to this policy, we will notify you here so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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21. Third-Party Services

We may display, include, or make available third-party content (including data, information, applications, and other products and services), as well as provide links to third-party websites or services ("Third-Party Services").

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You acknowledge and agree that we will not be liable for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect. We assume and shall bear no liability or responsibility to you or any other person or entity for any Third-Party Services.

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Third-Party Services and links to them are provided solely for your convenience, and you access and use them entirely at your own risk and subject to the terms and conditions of such third parties.

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22. Facebook Pixel

Facebook Pixel is an analytics tool that allows us to measure the effectiveness of our advertising by analysing the actions people take on our website. We can use the pixel to ensure that our advertisements are shown to the right people. When we use the service, the Facebook pixel may collect information from your device. Facebook Pixel collects information in accordance with Facebook's Privacy Policy.

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23. Tracking Technologies 

• Cookies

Cookies are used to improve the performance and functionality of our service but are not required for its use. However, without these cookies, certain functionality, such as videos, may become unavailable, or you may be required to enter your login details each time you visit our service because we will be unable to remember that you have previously logged in.

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24. Information about General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), we may collect and use information from you. In this section of our Privacy Policy, we will explain how and why this data is collected, as well as how we keep this data safe from being replicated or misused.

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What is GDPR? 

GDPR is an EU-wide privacy and data protection law that regulates how companies protect EU residents' data and gives EU residents more control over their personal data.

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What is personal data? 

Any information pertaining to an identifiable or identified individual. GDPR covers a wide range of information that can be used alone or in conjunction with other pieces of information to identify a person. Personal data includes more than just a person's name and email address. Financial information, political opinions, genetic data, biometric data, IP addresses, physical addresses, sexual orientation, and ethnicity are a few examples. The Data Protection Principles include the following requirements:

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• Personal data collected must be processed in a fair, legal, and transparent manner, and used only in ways that a reasonable person would expect.

• Personal data should only be collected and used for the purpose for which it was collected. When collecting personal data, organisations must explain why they need it.

• Personal data should be kept for no longer than is required to fulfil its purpose.

• The GDPR gives people the right to access their own personal data. They can also request that their data be copied, updated, deleted, restricted, or moved to another organisation.

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What is the significance of GDPR?

GDPR introduces new requirements for companies to protect individuals' personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing higher penalties for violations. Aside from these facts, it's just the right thing to do. Psych et al strongly believe that the privacy of your data is critical, and we already have solid security and privacy practices in place that go above and beyond the requirements of this new regulation.

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Individual Data Subjects Rights- Data Access, Portability and Deletion 

We are committed to assisting our customers in meeting GDPR's data subject rights requirements. All personal data is processed or stored by fully vetted, DPA-compliant vendors. Unless your account is deleted, we keep all conversations and personal data for up to 6 years. In that case, we will dispose of all data in accordance with our Terms of Service and Privacy Policy, but not for more than 60 days.

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25. California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose the types of Personal Information we collect and how we use it, as well as the sources from which we collect Personal Information and the third parties with whom we share it, as explained above.

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Users of CalOPPA have the following rights:

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• Right to Know and Access: You may make a verifiable request for information about the following: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

• Right to Equal Service: If you exercise your privacy rights, we will not discriminate against you.

• Right to Delete: You may close your account by submitting a verifiable request, and we will delete any Personal Information about you that we have collected.

• Right to request that a company that sells a customer's personal data not sell the customer's personal data.

 

If you submit a request, we have one month to respond to you. Please contact us if you wish to exercise any of these rights.

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We do not sell our users' personal information.

Please contact us for more information on these rights.

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26. Contact Us 

If you would like to access, correct, amend or delete any personal information we have about you or if you have any questions, please contact us at psychitall@gmail.com